Terms of Service

Introduction & Acceptance of Terms

Welcome to www.glamgemst.shop (the "Site"), operated by EverGleam Fine Jewelry. We specialize in the sale of fine jewelry, including but not limited to necklaces, earrings, rings, bracelets, and pendants (collectively, "Products"). By accessing or using our Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.

Account Responsibilities

To place orders or access certain features of the Site, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• Providing accurate and up-to-date information.
• All activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

Product Information & Order Terms

All Products displayed on the Site are handcrafted with care. However, please note:

• Product images may vary slightly due to lighting, screen settings, or natural variations in gemstones and metals.
• We reserve the right to modify or discontinue Products without prior notice.
• Orders are subject to availability and confirmation of payment.

For jewelry containing gemstones (e.g., opal pendants, gemstone necklaces), natural variations in color and clarity may occur. These characteristics are inherent to the uniqueness of each piece and do not constitute defects.

Payment, Shipping, Returns

Payment: We accept major credit cards and other designated payment methods. All transactions are processed securely.

Shipping: Orders are typically processed within 3-5 business days. Delivery times vary based on location and carrier.

Returns: We offer a 30-day return policy for unused and undamaged Products. To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Intellectual Property Rights

All content on the Site, including text, images, logos, and designs, is the property of EverGleam Fine Jewelry or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: The Site and Products are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Site will be error-free or uninterrupted.

Jewelry-Specific Disclaimers:

• Gemstones & Precious Metals: Natural variations in gemstones (e.g., opals, colored stones) and metals (e.g., gold) are expected and do not qualify as defects.
• Wear & Tear: Jewelry is subject to wear over time. Proper care, such as avoiding exposure to chemicals or extreme temperatures, is recommended to maintain longevity.
• Allergies: Customers with known metal allergies (e.g., nickel) should review product materials before purchase. We are not liable for allergic reactions.

To the fullest extent permitted by law, EverGleam Fine Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Products or Site.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where EverGleam Fine Jewelry is registered. Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration or in a court of competent jurisdiction, as applicable.

Contact & Effective Date

For questions regarding these Terms, please contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.