At GlamGemst, we take pride in delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're shopping for timeless jewelry or statement pieces, our team works diligently to dispatch your purchases within the specified timeframe.

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery times vary based on your location and selected shipping method. While we strive to meet estimated delivery windows, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we monitor all shipments closely to minimize disruptions.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9999).

All shipping fees are calculated automatically at checkout based on your order subtotal. Promotional discounts may occasionally alter these terms, which will be clearly displayed during purchase.

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to regulatory restrictions, certain destinations may be excluded from delivery. If your country isn't available at checkout, please contact [email protected] for potential alternatives. Note that remote areas or islands may incur extended delivery times or additional fees.

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. For consolidated orders with multiple items, tracking may update in phases. If you haven't received tracking information within 5 business days, check your spam folder or reach out to our support team for assistance.

While rare, delays can happen due to customs inspections, weather events, or carrier backlogs. If your shipment exceeds the estimated delivery window by more than 7 business days, please contact us at [email protected] with your order number. For lost packages, we initiate investigations with carriers after 15 business days and will either reship your items (subject to availability) or provide a refund upon confirmation of non-delivery.

International shipments may be subject to customs fees, import taxes, or brokerage charges imposed by your local authorities. These costs are the responsibility of the recipient and are not included in your order total. We declare all packages at full value as required by law. To avoid surprises, we recommend checking your country's regulations before placing an order. Note that customs clearance can sometimes add 2-10 business days to delivery estimates.